IT Troubleshooting Guide

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Sound Not Working

Solution:

  • Step 1: Ensure the audio is not muted and the volume is up.
  • Step 2: Check that the correct audio output device is selected in the sound settings.
  • P.S. Skype, Zoom, etc.

Before Meeting:

In Meeting:

Zoom:

Note: Often caused by driver issues, incorrect settings, or hardware malfunction.