IT Troubleshooting Guide

Home Service Desk

No Internet Connection

Solution:

Step 1: Check your device's Wi-Fi or Ethernet connection. Ensure that the correct network is selected.
Step 2: Reconnect to the Wi-Fi network and verify connectivity by performing a Google search or testing Skype for online status.
Step 3: Turn off any VPN connections.
Step 4: Restart your system to refresh the network configuration

Note: This issue may be caused by misconfigured network settings, hardware failure, or temporary outages.