IT Troubleshooting Guide
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Laptop Screen Won't Turn On
Solution:
Step 1:
Ensure the laptop is powered on and the battery is charged.
Step 2:
Try adjusting the brightness settings.
Step 3:
Connect the laptop to an external monitor to check if the issue is with the screen.
Step 4:
If the external monitor works, the laptop screen may need to be replaced.
Step 5:
Turn off the computer by holding the power button for 10 seconds.
Note:
If the laptop is still responsive but the screen is blank, it’s likely a screen or display cable issue.