IT Troubleshooting Guide
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Service Desk
Computer Won't Turn On
Solution:
Step 1:
Check the power supply connection and ensure the socket is working.
Step 2:
Inspect the power button and ensure it's not stuck or malfunctioning.
Step 3:
Verify that internal cables are properly connected to the motherboard and power supply.
Step 4:
Turn off the computer by holding the power button for 10 seconds.
Step 5:
Check the monitor source and ensure the input is set to HDMI (or the appropriate source).
Step 6:
If the system didn’t turn off correctly, ensure proper shutdown procedures are followed before restarting.
Note:
This issue is often caused by loose connections, faulty power supplies, or a malfunctioning power button.