IT Troubleshooting Guide

Home Service Desk
Icon

Computer Freezing

Solution:

  • Step 1: Close and exit any frozen applications by using Task Manager (Ctrl + Alt + Del > Task Manager).
  • Step 2: Click on Task Manager.
  • Step 3: If necessary, restart Windows Explorer. In Task Manager, go to "File" > "Run new task," type "explorer.exe," and click "OK."
  • Step 4: Restart the computer if the freezing persists.
Note: Freezing issues are often caused by overheating, software bugs, or hardware malfunctions.